Privacy Policy

Introduction

CourseMatch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using CourseMatch, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (educational background, interests)
• Communication preferences
• Any information you provide when contacting us or using our services

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring and exit pages
• Operating system and device characteristics

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Creating and managing user accounts
• Personalizing your experience on our platform
• Communicating with you about our services
• Sending educational content and updates (with your consent)
• Improving our website and services
• Analyzing usage patterns and trends
• Protecting against fraud and ensuring security
• Complying with legal requirements

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, such as:

• Web hosting services
• Email service providers
• Analytics services
• Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze site usage and improve our services
• Provide relevant content and recommendations
• Ensure proper functionality of our website

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

CourseMatch is based in South Africa. If you are accessing our services from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa, where our servers and databases are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.