Higher Certificate in Contact Centre Management
Tshwane University of Technology
·
Faculty of Faculty of Management Sciences
·Higher Certificate
Min APS
20
Duration
1 yr
Study Mode
Distance Learning
About This Course
A one-year Higher Certificate in Contact Centre Management offered online at Pretoria Campus. Prepares students for careers as agents, call centre officers, and team leaders.
Admission Requirements
You must meet all of the following subject requirements.
Required subject
English
Min Level 3
Offered online (O) / distance learning. No closing date listed — applications open. Possible further studies: Dip (Contact Centre Management).